Help Center

Help Center

Build a self-service knowledge base to reduce CS load and deliver a faster, more proactive support experience.

Multi-portal management

Multi-portal management

Create separate help portals per product or service so customers find the right info quickly.

Engaging articles

Engaging articles

Author rich content with text, images, and YouTube/Vimeo embeds—SEO metadata helps articles rank on Google.

SSL certificates

SSL certificates

Run on custom domains with SSL for security and trust.

Languages & regions

Languages & regions

Localize content for global audiences by language and geography.

In-chat access

In-chat access

Open the Help Center inside the chat window to keep context.

Categorized articles

Categorized articles

Clear taxonomy helps customers and CS teams find the right content fast.

Advanced API

Advanced API

Customize and extend the Help Center to fit your systems.

Private portals (coming soon)

Private portals (coming soon)

Restrict access to specific content (e.g., VIPs or partners) to protect sensitive information.

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Frequently Asked Questions