
Help Center
Build a self-service knowledge base to reduce CS load and deliver a faster, more proactive support experience.

Build a self-service knowledge base to reduce CS load and deliver a faster, more proactive support experience.

Create separate help portals per product or service so customers find the right info quickly.

Author rich content with text, images, and YouTube/Vimeo embeds—SEO metadata helps articles rank on Google.

Run on custom domains with SSL for security and trust.

Localize content for global audiences by language and geography.

Open the Help Center inside the chat window to keep context.

Clear taxonomy helps customers and CS teams find the right content fast.

Customize and extend the Help Center to fit your systems.

Restrict access to specific content (e.g., VIPs or partners) to protect sensitive information.